Returns and Exchanges
All products that are not made to order can be returned, but will have a 30% restocking charge minus any delivery charges. All goods should be returned as received with all packaging in tact and any paper works included.
Please contact us before returning any items. Once we have received the returned goods. We will inspect the goods and refund accordingly.
All made to order goods are non returnable.
Replacement Items: Items that are replaced due to damage, manufacturing faults, or any other reason, will be subject to normal delivery lead times as stated on the original Order Acceptance.
Faulty Goods: If the Purchaser finds fault or manufacturing defect with the items ordered within 24 months of delivery, those items will be replaced or repaired (depending on the Seller’s decision) without charge. However, all ordered items are subject to availability; in the event that an item has been discontinued, a substitute will be offered.
