Frequently Asked Questions

Q. Do the doors and handles come with a guarantee?
A. Of course, quality is our main priority and all kitchen doors and handles come with a two year guarantee. However, some of our made to measure range doors and standard sized luxury doors have a 6 year guarantee, see product pages for more information.

Q. When will my new doors be delivered?
A. We aim to manufacture and deliver orders within 2-4 weeks of processing your payment depending on which range of doors you choose.

Q. How do I measure for my new doors and measure for hinge holes?
A. Take a look at our guide here. You will find all of the information you’re looking for. If you're still stuck, give us a call on 0330 135 9090

Q. What material are your doors made of and how thick are they?
A. Our doors are made from either Acrylic coated MDF or MFC, MDF with a one piece vinyl wrap on the face and sides or MFC with a melamine face, back and PVC edged on all sides. Most doors and panels are 18mm thick unless otherwise specified - see individual products for details.

Q. Do you supply matching accessories for your door ranges?
A. Yes we do, you will find these in our accessory categories. We offer matching accessories for most of our door ranges.

Q. Do you supply solid timber doors or painted doors?
A. Yes, our PWS ranges include solid wood and painted doors.

Q. Can I fit the new doors myself?
A. Yes, It’s easy to fit your replacement kitchen doors with some basic tools and our free fitting guide (ask for this when you order). You will need four tools: a drill, screwdriver, tape measure and bradawl. You’ll also need wood screws (see below).

Q. Do the new doors come with screws and hinges?
A. No. You can order hinges when you order your new doors, if you need them. You’ll need to buy 2x6x5/8 wood screws at a local DIY shop.

Q. Do you supply kitchen cupboard carcasses?
A. Yes – we manufacture a full range of rigid and made to measure wall and base units in a full range of finishes.

Q. We are looking for basic doors – do you have any?
A. Yes, take a look at our Edge ABS edged range of made to measure kitchen and bedroom doors.

Q. Are trade enquiries welcome?
A. Of course. If you’re a trade customer, just get in touch by phone or email to discuss your requirements.

Q. Do you have a showroom?
A. We don’t have a showroom as we are a manufacturer and warehouse, however we do have a small display area where we can show customers sample doors and finishes and help with plans, etc.

Please Note: Any visits to our factory/warehouse are by appointment only. Please email us at or call us on 0330 135 9090 to arrange this appointment. Unfortunately if customers turn up and have not pre-booked then we will not be able to assist them.

Blum, Kessehohmer, Egger, Gravity, Unique, Bella, Zurfiz,  Pronto,  PWS
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