After eight years of working in customer service, I moved to Lark & Larks in 2022; I love the fact that Lark & Larks is a family-run business; the office environment is warm, friendly and supportive. I think this is part of what enables us to provide such excellent customer service.
Customer's call us on a daily basis for advice or updates about their online purchases; I enjoy making sure that their kitchen or bedroom buying experience is smooth and stress-free.
Favourite L&L Kitchen: Elland Shaker - Blush Pink.
I started working with Lark & Larks nine years ago, in the factory and out on deliveries.
I am now the Trade Team Manager! The dynamic nature of my job means that every day is different. Working closely with trade clients, I have built strong working relationships, ensuring we meet their unique needs and expectations. My goal is to provide exceptional service and support, helping our clients achieve their project goals efficiently and effectively.
Favourite L&L Kitchen: Gravity in Kombu Green - True Handleless with Black Rail.
I have been Factory Team Manager for just over ten years. I make sure that everything in the factory runs safely and efficiently; take deliveries of materials and ensure that the factory team is meeting our tightly set time schedules.
I enjoy the challenge of my job. The work that we produce in the factory is critical to our customer's experiences at L&L so I like to maintain our high standards throughout the production process.
Favourite L&L Kitchen: Gravity - Dust Grey - True Handleless with Graphite Rail.
I have worked with Lark & Larks now for just over five years!
I work closely with customers to ensure that we deliver exactly what they are looking for. From creating inspirational CGIs, to ensuring that you can be absolutely reassured that I will do my very best to make sure that your purchase journey and experience with us is a good one!
Favourite L&L Kitchen: Aldana in Carbon - Shaker True Handleless with a Brass Rail.
I have worked at Lark & Larks for 6 years. I have always worked in customer service roles but Lark & Larks is a unique, as a family business, we rely on our fantastic reputation to deliver a great product along with great customer service.
I enjoy developing relationships with customers who need extra support for their purchases. It's rewarding to hear from customers when their dream renovation projects have been successful.
Favourite L&L Kitchen: Helmsely Shaker - Dust Pink.
I have been at Lark & Larks for almost six months. With a background in kitchens for the trade, my skill set and experience enable me to deliver exceptional service and expertise to our trade clients.
Favourite L&L Kitchen: Oakham Shaker - Sage Green
I bring over 15 years of experience in the kitchen and bedroom industry to my current role at Lark and Larks, where I’ve been a part of the sales and customer service team for the past 10 months. I specialise in delivering exceptional service and tailored support to customers, ensuring their needs are met with expertise and care. I take pride in building strong relationships with those who need extra assistance with their purchases, helping them make informed decisions with confidence.
Favourite L&L Kitchen – Cordoba – Super matt Reed Green
Our fantastic factory team works tirelessly to ensure every step of our production process runs smoothly. From receiving deliveries and crafting high-quality cabinets to assembling, packing, and loading, they handle every detail with care and precision. Once ready, our dedicated delivery team ensures your beautiful kitchens and bedrooms reach homes across the country. Rest assured, our skilled team is committed to turning your designs and dreams into reality!